Payment Policy

Accepted Payment Methods

- ACH for purchases over $250.00

- Credit/debit cards (Visa, Mastercard, American Express, Discover, JCB, Diners Club, Union Pay, Cartes Bancaires)

-Wallets (Apple Pay, Google Pay, Link)

- PayPal

- Cash (for local delivery)

- Invoices for custom orders are due prior to shipment or delivery.

Deposits for Custom Work

- A non‑refundable deposit is required to begin design and material procurement.

- Remaining balance is due upon completion and before shipment or delivery.

Late Payments

- Work may pause until payment is received.

- Unpaid balances after 30 days may result in cancellation of the order.  The deposit is non-refundable per the Deposit policy, and any finished product or materials may be re-used or sold (minus any copyright or trademark images on the piece provided by the customer-these will be destroyed) at Ozarks Grimmworks LLC’s discretion to recoup additional costs and time spent related to the project.  The customer forfeits any rights to the finished product or expense recouped as the result of a cancellation in this situation.  Your purchase is your acknowledgement and agreement to the terms of this policy.